[OFFICIAL] FAQ about forums, contacts, game -- read first :)

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[OFFICIAL] FAQ about forums, contacts, game -- read first :)

Postby Nandrew on Sat Jun 11, 2011 8:30 am

FAQ:

Q: HELP ME! EVERYTHING IS GOING TO RUIN AND I NEED TO CONTACT YOU!
A: Fear not! Get a hold of us via info@qcfdesign.com for crash reports, account inquiries and all that other madness which raises its head during beta. We promise we won't bite you!

Q: Uh, I don't know the answer to your forum signup challenge.
A: The animal you're looking for also happens to be an admin bot on our forums who posts the weekly update thread. Lurk for a lil' and you'll find it. :)

Q: Okay, signed in, but my forum posts aren't showing up! Do you hate me?
A: Patience, young goatslayer! We have a manual approval system for first-time posters to avoid spambot flux and obviously trolling and whatnot. It may take a day or two to approve your first post, depending on when we check the forums to see it. Smooth sailing after that, though.

Q: Will you make a version of the game for Platform X?
A: The game is out on PC, Mac and Linux via Steam, GoG and Humble. It's also on iOS and Android. We will not be porting it to other platforms.

Q: Why can't I log in on Linux?
A: Some versions of Linux send Unity strange keypresses instead of clean @ signs. Copy-paste your email address into the game from another text editor and you should be good to go.

Q: The webplayer version isn't working for me, how do I fix it?
A: The Unity Webplayer has been resoundingly deprecated by both Unity and almost every single browser. Your best bet to run the web version of the game is to keep a sandboxed old version of a browser that you would use just for this... But we advise simply using the stand-alone version instead.

Q: This game is great! How can I give you guys money?
A: There’s this “buy” link on the main site. Click it!

Q: Will you fix X, Y or Z in the freeware version?
A: No. Those things are all fixed in the full game. We had to rewrite everything anyway.

Q: This is way too hard, how do I stop dying?!
A: There’s a forum! There’s a wiki! There are even helpful videos.

Q: How do I reset my DD.net password?
A: Click this handy link!
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Nandrew
 
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