Preordered, haven't received login details.

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Preordered, haven't received login details.

Postby Robbobin on Mon Mar 05, 2012 6:07 pm

Hey there, just preordered the game through paypal, got my confirmation but no password/other login details. I preordered through robiniswild@gmail.com.

Thanks! :)
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Re: Preordered, haven't received login details.

Postby dislekcia on Mon Mar 05, 2012 8:01 pm

Sorry about that, we're drowning under emails right now - we're making some changes to see if we can get through the backlog on the server faster. Please let me know if you haven't received your validation email in the next hour or so.
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Re: Preordered, haven't received login details.

Postby dislekcia on Mon Mar 05, 2012 8:04 pm

Just checked your account - you're definitely on the system, it's literally just email sending delays (we have to be careful to not be marked as spammers) that's getting in the way. Sorry.
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Re: Preordered, haven't received login details.

Postby tome21 on Mon Mar 05, 2012 8:31 pm

thanks you for the fast reply
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Re: Preordered, haven't received login details.

Postby anon5878 on Sun Mar 18, 2012 1:16 am

having the same problem using servethehive@yahoo.com... Please halp.
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Re: Preordered, haven't received login details.

Postby simoon79 on Mon Mar 19, 2012 8:11 am

Hi,
I got the same problem for simoon79@mail.com
thanks for support
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Re: Preordered, haven't received login details.

Postby walkerno5 on Mon Mar 19, 2012 8:52 pm

I was having this problem but my email was sat there in my spam folder.... don't think my spam detector likes that "sales" is in your email addresses!
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Re: Preordered, haven't received login details.

Postby walkerno5 on Mon Mar 19, 2012 11:04 pm

Mine was in my spam folder (AOL Mail). Yes I am the last person on AOL.
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Re: Preordered, haven't received login details.

Postby dislekcia on Wed Mar 21, 2012 7:50 am

anon5878 wrote:having the same problem using servethehive@yahoo.com... Please halp.


simoon79 wrote:Hi,
I got the same problem for simoon79@mail.com
thanks for support


Sorry for the huge delay in getting back to you, I see both have saves in the system now, so I assume everything's working OK?
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