Bought and no email arrived

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Bought and no email arrived

Postby miguelyoung on Tue Mar 06, 2012 1:08 am

I bought the Special edition, more than an hour ago, and i only got the paypal confirmation email

any way i can get some help?

other than this, i really think QCF should have CONTACT infos at Desktop Dungeon's website.
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Re: Bought and no email arrived

Postby dislekcia on Wed Mar 07, 2012 9:06 am

Our email queue was under serious strain earlier... Have you gotten everything now, I can't remember if you said so on Twitter or not?
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Re: Bought and no email arrived

Postby anon5878 on Sun Mar 18, 2012 1:15 am

I'm having the same problem... can I get some help??
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Re: Bought and no email arrived

Postby dislekcia on Wed Mar 21, 2012 7:54 am

anon5878 wrote:I'm having the same problem... can I get some help??


PM me your account email address if you're still having the same issue. I'll take a look and see what the problem is...
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Re: Bought and no email arrived

Postby Nodal on Thu Mar 22, 2012 7:20 am

I'm having the same issue. The email is the same as my board email.
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Re: Bought and no email arrived

Postby dislekcia on Thu Mar 22, 2012 11:57 am

Nodal wrote:I'm having the same issue. The email is the same as my board email.


Hi, I've checked our system and you definitely have an account - except you didn't use the same email as the board email for your account login email, you used the one that's your full name at gmail ;)

I've re-sent all the emails we sent you to that account. Please let me know if those don't arrive.
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Re: Bought and no email arrived

Postby Nodal on Thu Mar 22, 2012 2:27 pm

Haha, woops. I guess I considered the game important! Thanks for the help!
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