404 when trying to purchase

Got a problem? Let us know!

404 when trying to purchase

Postby Saaz on Mon Mar 19, 2012 1:32 am

I've been trying to Pre-order for a few days, but I'm getting a 404 on the Buy page. At this URL:
http://www.desktopdungeons.net/?page_id=12

I enter my email, select special edition, and click the Paypal button. After a second I get a 404 with this URL:
http://www.qcfdesign.com/DesktopDungeon ... lUsed=true

I've tried clearing my cache, and tried both IE and Firefox.
Anyone have any advice? Is there any other way I could order?
Saaz
 
Posts: 2
Joined: Tue Mar 13, 2012 1:03 am

Re: 404 when trying to purchase

Postby dislekcia on Wed Mar 21, 2012 7:53 am

Saaz wrote:I've been trying to Pre-order for a few days, but I'm getting a 404 on the Buy page. At this URL:
http://www.desktopdungeons.net/?page_id=12

I enter my email, select special edition, and click the Paypal button. After a second I get a 404 with this URL:
http://www.qcfdesign.com/DesktopDungeon ... lUsed=true

I've tried clearing my cache, and tried both IE and Firefox.
Anyone have any advice? Is there any other way I could order?


There seems to be an intermittent bug with some email addresses and purchasing the game for an account that's already been created, but had some sort of payment error already. We're working on fixing it, but if you'd like to order right now (and I understand if you do) try ordering with another email address - you can then PM me that address and the one you'd like it changed to and I'll poke the backend and set that up for you.
User avatar
dislekcia
 
Posts: 1756
Joined: Fri Mar 25, 2011 5:58 pm
Location: Cape Town, South Africa


Return to Support

Who is online

Users browsing this forum: No registered users and 2 guests