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QCF Design Community • View topic - More Logs required for the Kingdom crash issue
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More Logs required for the Kingdom crash issue

PostPosted: Wed Feb 20, 2013 10:32 am
by dislekcia
It seems like the Kingdom upgrade is stressing our memory limits again, at least, that's what might be happening if these Unity crashes are anything to go by. That means that we need Unity logs to be able to identify what's going on and see if we can fix it (unfortunately our bug-catching/notification system isn't able to record anything if the whole plugin crashes).

Please post your Unity Web Player logs in this thread. To get to your Unity Web Player logs, open up a Run dialog box and type in "%TEMP%\UnityWebPlayer\log" to open that folder in Explorer. Then open up the newest log file (sorting by date helps) and copy-paste that wall of text here. Don't worry, we can read that ;) Also, please note that the log files are often deleted after you close the Web Player, so try to keep DD open in your browser while hunting down log files (it doesn't hurt to check that the newest log file is recent enough to be from your current play either).

Again, this isn't a discussion thread, this is literally only a place to store data that we can use to solve these problems, so I'll be moderating it quite heavily. Thanks in advance for any logs posted!

Re: More Logs required for the Kingdom crash issue

PostPosted: Wed Feb 20, 2013 10:38 am
by FDru

Re: More Logs required for the Kingdom crash issue

PostPosted: Wed Feb 20, 2013 1:37 pm
by dislekcia
Mac OS X ~/Library/Logs/Unity/WebPlayer.log
Windows XP * C:\Documents and Settings\username\Local Settings\Temp\UnityWebPlayer\log\log_UNIQUEID.txt
Windows Vista/7 * C:\Users\username\AppData\Local\Temp\UnityWebPlayer\log\log_UNIQUEID.txt
Windows Vista/7 + IE7 + UAC * C:\Users\username\AppData\Local\Temp\Low\UnityWebPlayer\log\log_UNIQUEID.txt

(*) On Windows the webplayer log is stored in a temporary folder: %TEMP%\UnityWebPlayer\log\log_UNIQUEID.txt, where TEMP is defined by GetTempPath.

Re: More Logs required for the Kingdom crash issue

PostPosted: Wed Feb 20, 2013 1:39 pm
by dislekcia
Ah, I see you found the logs, thanks!

Hmm. That's not outputting any sort of distress message at all when it falls over... Sometimes the webplayer annoys the hell out of me :(

Re: More Logs required for the Kingdom crash issue

PostPosted: Wed Feb 20, 2013 2:03 pm
by booooooze

Re: More Logs required for the Kingdom crash issue

PostPosted: Wed Feb 20, 2013 2:12 pm
by dislekcia
Aha! A clue...

*puts on robe and wizard hat*

Re: More Logs required for the Kingdom crash issue

PostPosted: Wed Feb 20, 2013 3:33 pm
by berpdreyfuss
This is my log, I just entered and retired right away:



130220 16:26:35 ------------------------------------------------------------
130220 16:26:35 Instance starting, version 4.0.1f1_ebc5dc12b5c8, UNITY_WEB_ENABLE_AUTODOWNLOAD: 1, GetDisableAutoUpdates(): 0
130220 16:26:36 Datafile http://www.desktopdungeons.net/Game/Des ... 93.unity3d
web: player version 3.5.7f6
GfxDevice: creating device client; threaded=0
Direct3D:
Version: Direct3D 9.0c [aticfx32.dll 8.17.10.1129]
Renderer: ATI Radeon HD 4250
Vendor: ATI
VRAM: 1186 MB (via DXGI)
Caps: Shader=30 DepthRT=1 NativeDepth=1 NativeShadow=1 DF16=1 DF24=1 INTZ=0 RAWZ=0 NULL=0 RESZ=1 SlowINTZ=1
web: load mono
Mono path[0] = 'C:/Users/username/AppData/LocalLow/Unity/WebPlayer/player/Stable3.x.x/Data/lib'
Mono path[1] = 'C:/Users/username/AppData/LocalLow/Unity/WebPlayer/mono/Stable3.x.x/Data/lib'
web: start, src=../Game/DesktopDungeons_beta_093.unity3d abs=http://www.desktopdungeons.net/Game/DesktopDungeons_beta_093.unity3d
Initialize engine version: 3.5.7f6
web: sucessfully initialized
130220 16:26:37 loader: start ok
130220 16:26:58 Times: download 1.0 load 21.7
Loading webdata version: 3.5.7f6
Begin MonoManager ReloadAssembly
Platform assembly: C:\Users\username\AppData\LocalLow\Unity\WebPlayer\player\Stable3.x.x\Data\lib\UnityEngine.dll (this message is harmless)
Non platform assembly: C:\Users\username\AppData\LocalLow\Unity\WebPlayer\player\Stable3.x.x\Assembly-CSharp.dll (this message is harmless)
Loading C:\Users\username\AppData\LocalLow\Unity\WebPlayer\player\Stable3.x.x\Assembly-CSharp.dll into Unity Child Domain
Non platform assembly: C:\Users\username\AppData\LocalLow\Unity\WebPlayer\player\Stable3.x.x\Ionic.Zlib.dll (this message is harmless)
Loading C:\Users\username\AppData\LocalLow\Unity\WebPlayer\player\Stable3.x.x\Ionic.Zlib.dll into Unity Child Domain
Non platform assembly: C:\Users\username\AppData\LocalLow\Unity\WebPlayer\player\Stable3.x.x\System.Xml.dll (this message is harmless)
Loading C:\Users\username\AppData\LocalLow\Unity\WebPlayer\player\Stable3.x.x\System.Xml.dll into Unity Child Domain
- Completed reload, in 0.202 seconds
<RI> Initializing input.

<RI> Input initialized.

desktop: 1600x900 60Hz; virtual: 1600x900 at 0,0
Platform assembly: C:\Users\username\AppData\LocalLow\Unity\WebPlayer\mono\Stable3.x.x\Data\lib\System.dll (this message is harmless)
Can't add component 'BoxCollider' to New Game Object because such a component is already added to the game object!

(Filename: C:/BuildAgent/work/14194e8ce88cdf47/Runtime/Export/GameObjectExport.cpp Line: 69)

Platform assembly: C:\Users\username\AppData\LocalLow\Unity\WebPlayer\player\Stable3.x.x\Data\lib\CrossDomainPolicyParser.dll (this message is harmless)
Unloading 1 Unused Serialized files (Serialized files now loaded: 7 / Dirty serialized files: 0)

Unloading 752 unused Assets to reduce memory usage. Loaded Objects now: 3117. Operation took 16.385034 ms.
Can't add component 'BoxCollider' to New Game Object because such a component is already added to the game object!

(Filename: C:/BuildAgent/work/14194e8ce88cdf47/Runtime/Export/GameObjectExport.cpp Line: 69)

NUMBER OF QUEST ITEMS:25

(Filename: C:/BuildAgent/work/14194e8ce88cdf47/Runtime/ExportGenerated/WebPlayer/UnityEngineDebug.cpp Line: 43)

Unloading 0 Unused Serialized files (Serialized files now loaded: 7 / Dirty serialized files: 0)

Unloading 1416 unused Assets to reduce memory usage. Loaded Objects now: 3166. Operation took 22.218697 ms.
Unloading 0 Unused Serialized files (Serialized files now loaded: 7 / Dirty serialized files: 0)

Unloading 2123 unused Assets to reduce memory usage. Loaded Objects now: 3231. Operation took 27.449941 ms.
Unloading 0 Unused Serialized files (Serialized files now loaded: 7 / Dirty serialized files: 0)

Unloading 75 unused Assets to reduce memory usage. Loaded Objects now: 3228. Operation took 23.586638 ms.
Can't add component 'BoxCollider' to New Game Object because such a component is already added to the game object!

(Filename: C:/BuildAgent/work/14194e8ce88cdf47/Runtime/Export/GameObjectExport.cpp Line: 69)