Online saves constant "Error. Try again later"

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Online saves constant "Error. Try again later"

Postby haldagan on Tue May 06, 2014 10:31 am

In short terms the problem is:
I can't save to online storage a kingdom, that was created before i registered an account at DD.


Steps I took to face the problem (the long version):
1) bought DD on steam
2) started playing on PC 1
3) created new kingdom named (e.g.) xxx
3.5) went home
4) started playing on PC 2
5) created new kingdom named xxx on PC 2
6) realised that i need DD account for online saves
7) created an account
8) moved kingdom xxx from PC 2 to online storage
8.5) played for a while on PC 2
9) went back to PC 1 to replace online save to a better one (i had a lot more progression on pc 1)
10) got an error
11) deleted xxx from online storage
12) tried step 9 once again
13) got an error, and getting an error every time, when application tries to sync saves on PC 1

P.S.:I tried renaming local save files - syncing still fails; I tried deleting local saves and starting over - syncing works good. I still have those saves and still want to play that kingdom.

Is there any way to fix this? I really want to keep that kingdom and play it on both PC's.
haldagan
 
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Joined: Tue May 06, 2014 9:53 am

Re: Online saves constant "Error. Try again later"

Postby haldagan on Wed May 07, 2014 6:51 am

Here was message that i fixed it, however i didn't.

I moved local save files from PC 1 to PC 2 and PC 2 easilly synced with cloud. So save files are not "corrupted" or something.
However PC 1 still fails to save data to cloud, although it loaded files from cloud without any problems: i loaded a kingdom from "online", made one run and now it fails to save.

P.S.: PC 1 is WIN7 32-bit, PC 2 is WIN7 64-bit can this be an issue?
haldagan
 
Posts: 3
Joined: Tue May 06, 2014 9:53 am

Re: Online saves constant "Error. Try again later"

Postby Aequitas on Wed May 07, 2014 12:41 pm

Hi Haldagan

We're looking into this, but the symptoms you're describing are very strange. If you could PM me the e-mail address you log in with, I can see if I can find any strangeness on our side.

Thanks, and sorry for the trouble.
-Aequitas
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Aequitas
Site Admin
 
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Re: Online saves constant "Error. Try again later"

Postby haldagan on Thu May 08, 2014 3:16 am

I tried deleting local saves from PC 1.
Right after login, game loaded files from cloud (and showed kingdom in kingdom list) and immediately thrown "can't save to cloud" error (at the kingdom select screen).
haldagan
 
Posts: 3
Joined: Tue May 06, 2014 9:53 am


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