Unable to receive Steam Key

[Lulavc]

Hi. I made a preorder long time ago with this email lulavc@globo.com

I tried several times to receive it but i never get the email. Not on SPAM... not on anywhere.

Please help me.

[dislekcia]

Hi there

I've taken a look and our system has emailed your key out every time you've requested one. That mail is reaching our test account, so I assume there's something going on with your email server that doesn't like what we're sending.

I've sent you a PM on this forum with your Steam key, just in case you're unable to sort out whatever the issue with the emails is.

[Lulavc]

Hi. Thank you for the fast reply.

This email is an old one... i actually do not use it anymore. Itś paid. Quit the payment for 3 months and my account was blocked and all emails erased until now. I paid again only to get DD keys but all was erased and i weas having this issue but just 5 min ago i remembered to look at my gmail account if the email wasn't there since it was redirecting the emails from the @globo.com and i found it. already activated on steam.

The email was sent on 07/11/13. Message ID: 44297

There is any way i can change my old email to my new one ?

[dislekcia]

Sure, PM me your new email address and I'll change it when I get back home this evening

[dislekcia]

Done!

Your account should now be using that new email address.