How long do confirmation emails usually take?

Got a problem? Let us know!

How long do confirmation emails usually take?

Postby Gororules on Tue Nov 05, 2013 4:46 am

Just thought I'd make a topic asking as well as having an answer in case someone else comes searching =)

I bought a copy of the game around 15 minutes ago and I'm just checking how long the emails take in case it's messed up!

Can't wait to play! keep up the good work.
Gororules
 
Posts: 2
Joined: Tue Nov 05, 2013 4:36 am

Re: How long do confirmation emails usually take?

Postby dislekcia on Tue Nov 05, 2013 1:13 pm

Your emails went out less than 2 minutes after your purchase hit our servers :)

Although you did seem to request a password reset nearly an hour before that - did the purchase take that long to arrive?
User avatar
dislekcia
 
Posts: 2321
Joined: Fri Mar 25, 2011 5:58 pm
Location: Cape Town, South Africa

Re: How long do confirmation emails usually take?

Postby Gororules on Tue Nov 05, 2013 4:58 pm

I'm not sure! I used Paypal normally like I do on everything, after waiting a bit I tried to trick the system by asking for a new password to see if it would let me sign in (which it didn't, it said I still needed an account)

But yeah It only took like an hour after I bought it for the game to show up! Not horrible, was just checking on it =) not too worried since i plan on waiting for my steam key to play so that my progress saves! Just wanted to make sure it had gone through.

Can't wait to play B-) thanks again.
Gororules
 
Posts: 2
Joined: Tue Nov 05, 2013 4:36 am

Re: How long do confirmation emails usually take?

Postby dislekcia on Tue Nov 05, 2013 5:31 pm

Damn, really sorry about that. I assume it was server load that made PayPal slow :(

Busy trying to fix that.
User avatar
dislekcia
 
Posts: 2321
Joined: Fri Mar 25, 2011 5:58 pm
Location: Cape Town, South Africa


Return to Support

Who is online

Users browsing this forum: No registered users and 4 guests