Possible to change purchase e-mail?

Got a problem? Let us know!

Possible to change purchase e-mail?

Postby Aethren on Tue Nov 12, 2013 6:17 am

So, it turns out there's been an issue with my old e-mail. Specifically, it's been de-activated, as I recently made a new one, making the fine folks over at microsoft suspend my hotmail account. This wouldn't be a problem, except that to re-activate it, I'd need info that I put into it over five years ago. As such, the email I used to buy this game is no longer in use, which prevents me from finding the Steam key that should be sent to me. I haven't found a way on the website to change email addresses, however, which makes this rather troublesome, because I just can't get onto the old one anymore.
Aethren
 
Posts: 1
Joined: Tue Nov 12, 2013 6:11 am

Re: Possible to change purchase e-mail?

Postby dislekcia on Tue Nov 12, 2013 3:51 pm

Email us at info@qcfdesign.com and we'll sort it out as quickly as possible. Please include your old email account as well :)
User avatar
dislekcia
 
Posts: 2321
Joined: Fri Mar 25, 2011 5:58 pm
Location: Cape Town, South Africa


Return to Support

Who is online

Users browsing this forum: No registered users and 3 guests

cron