Cannot create account

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Cannot create account

Postby 9hao on Tue Jan 21, 2014 1:32 pm

Hi there!
I just bought the game yesterday and am having troubling finding the prompt to create a new account.
I read the other similar threads on this forum, but no help there sadly.
I have checked out the "Log in" button from the title screen, but that only gives me the option to "I have an existing DD account" or to "I need to link my Steam account to an existing DD account"

Unfortunately, I just want to make an account... any help here?
9hao
 
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Re: Cannot create account

Postby dislekcia on Tue Jan 21, 2014 3:10 pm

Click the "I need to link my Steam account to an existing DD account" button and it'll take you to a webpage that will create an account on DesktopDungeons.net linked to your Steam user ID so that we can sync saves properly :)
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dislekcia
 
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Re: Cannot create account

Postby 9hao on Tue Jan 21, 2014 4:07 pm

Hi! Thanks for the quick reply.
I tried that also, but I'm getting the error message akin to "this account seems not to own DD"
I'm wondering what is causing this issue, and how to avoid this for your users later on?

This is my steam id
STEAM_0:0:24968782 or 76561198010203292
and my community page shows i just recently purchased (http://steamcommunity.com/profiles/76561198010203292)
9hao
 
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Re: Cannot create account

Postby dislekcia on Tue Jan 21, 2014 6:01 pm

9hao wrote:76561198010203292


Would be your Steam ID that you need to enter on the page. We've been getting bounce-backs from the Steam servers today saying that stuff is down sometimes, so our check could be failing. Try again a couple of times, maybe?

I'm not seeing your Steam ID on our system as already assigned anywhere, so you shouldn't have problems with cross-linking multiple accounts...
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dislekcia
 
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Re: Cannot create account

Postby 9hao on Tue Jan 21, 2014 6:25 pm

Solved, I realized my save folder structure was named incorrectly-- I had played several games on a friends computer and copied the folder, resulting in the folder not corresponding to my Steam ID.
Thanks for your support!
9hao
 
Posts: 3
Joined: Tue Jan 21, 2014 1:26 pm

Re: Cannot create account

Postby dislekcia on Wed Jan 22, 2014 2:51 pm

9hao wrote:Solved, I realized my save folder structure was named incorrectly-- I had played several games on a friends computer and copied the folder, resulting in the folder not corresponding to my Steam ID.
Thanks for your support!


Whoop :)
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