Payment went through, never got an email

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Payment went through, never got an email

Postby cbev on Tue Aug 09, 2011 8:57 pm

Hi,

I pre-ordered the game last Friday (Aug 5) via paypal, and the payment went through yesterday (Aug 8). I still haven't received any communication regarding the game. Can you help?

Thanks
cbev
 
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Joined: Tue Aug 09, 2011 8:50 pm

Re: Payment went through, never got an email

Postby dislekcia on Thu Aug 11, 2011 12:04 am

cbev wrote:Hi,

I pre-ordered the game last Friday (Aug 5) via paypal, and the payment went through yesterday (Aug 8). I still haven't received any communication regarding the game. Can you help?

Thanks


Your e-check cleared with Paypal a few hours ago. As soon as that happened, Paypal let our system know and your password validation email was sent :)
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dislekcia
 
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Location: Cape Town, South Africa

Re: Payment went through, never got an email

Postby increment on Thu Aug 11, 2011 3:58 am

I had this issue too but have been following the release closely and wanted to play ASAP. I went to the change password page (below) and was then able to login with my email addy and newly selected password.

http://www.desktopdungeons.net/?p=23
increment
 
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