No email confirmation

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No email confirmation

Postby Age on Wed Jun 26, 2013 9:46 am

Hi there,

I made a pre-order yesterday and have a reciept email from paypal, but I haven't recieved any emails from you guys.
Age
 
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Joined: Wed Jun 26, 2013 9:42 am

Re: No email confirmation

Postby dislekcia on Wed Jun 26, 2013 1:41 pm

Hiya

I'm afraid that the delay is caused by you paying via Paypal's eCheck system: We only get an automatic notification when the payment clears on their side, which they estimate as being within 3-5 days time.

Sorry for the inconvenience - if we could turn off eChecks, we would. This confuses a lot of people who order the game and then wonder why it hasn't arrived yet, especially when it's otherwise pretty-much instant :(
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dislekcia
 
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