dislekcia wrote: Kamendae wrote:
Logged in at home this morning, played a bit, no problems. Came to work, tried to log in. Seemed to take longer than usual to do so. When I actually did get logged in, my profile had been reset - I'm back to the tutorials, with nothing else unlocked. If this is expected, that's fine - if not,
Whoa, nope, we didn't do anything to reset progress on our side...
I'm hoping that this is just a profile confusion issue and that you didn't actually lose everything. That would be a bad sign.
<trying again, as my post of last night replying to this seems to have been not moderated yet, or declined>
I only have the one profile, and it did lose everything. That said, I've already caught back to where I was for the most part, so it was an easy recovery - but I can see where it would be *really* rough later in the game.
I do know that I had successfully played on both my home machine and my work machine before this happened, and that I had successfully played on my home machine mere hours before the reset on my work machine. If it would help you to have password access to the profile (i.e. if you can pull something that way that you can't from your own datamining), let me know.